Good to know

Frequently asked questions

Everything you might want to know before selling old gold or releasing pledged gold with us. Still unsure? Call 72 4008 4008.

How is the rate decided?

We quote the live IBJA / MCX rate of the day, the moment you call or visit, based on your gold's purity and weight. It's never a stale number printed on a page.

How fast do I get paid?

Once you accept the quote, payment is made within about 30 minutes, directly to your bank account or in cash.

Is there any obligation to sell?

None at all. We give you a written quote and you decide. There is no pressure and no charge for the valuation.

Do you offer doorstep service?

Yes. If you cannot travel, call us and we can arrange doorstep service in many areas.

Can you release gold pledged at a bank?

Yes. Bring your pledge receipt, and our representative accompanies you to settle the loan and release your gold, then we re-value it at today's rate and pay you the balance.

Which lenders can you release from?

Banks, NBFCs and private financiers. Bring the pledge receipt and we'll take it from there.

Can I keep part of the released gold?

Yes, just let our branch executive know in advance and we'll arrange it.

What documents are required?

A photo ID and address proof. An Aadhaar card is ideal as it serves as both. For release, also bring your pledge receipt.

Will my ornaments be damaged?

No. We use a German XRF machine, a non-destructive test. There's no acid and no scratching, and you watch the whole thing.

Do you give a proper bill?

Yes, every transaction comes with a written quote and a GST bill. Nothing is hidden.

How long does valuation take?

The purity check and KYC together take about 10–15 minutes.

Ready when you are

Ready to sell or release your gold today?

Walk in, or we come to you. Complete privacy, today's live rate.